MVV Energie AG
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Overview
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Corporate Governance
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Corporate Governance

Compliance

Our compliance management system (CMS) is a key element of our corporate management.

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Whistleblower-Hotline

One key element of our Compliance Management System (CMS) is the Whistleblower Hotline (WBHL).

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Service-Hotline

0621 - 3770 5555

Mo-Fr 8-20 h

Emergency Hotline (24h)

0800 - 290 1000

In case of technical malfunctions

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Send us a message

Service-Hotline: 
0621 / 3770 5555
For questions concerning moving home, tariffs, invoices etc.

Emergency Hotline:
0800 / 290 1000
Available 24/7, for technical incidents (smell of natural gas, power cut…)

Hotline for Professionals: 
01805 / 290 555
Technical advice concerning electricity, natural gas, water, district heating etc.

Telephone exchange:
+49 (0) 621 / 290 0

 

Postal Adress
MVV Energie AG
Luisenring 49
68159 Mannheim

kontakt@remove-this.mvv.de

 

Customer Service Centers:

MVV E.forum
Luisenring 49
68159 Mannheim

Opening Hours:

Mon, Tue, Thu, Fri from 8-18 h
Wed from 8-12 h and from 14-18 h


The self-service area in the MVV E.forum including automatic pay stations:
Mo-Sa from 6.30-22 h

MVV Nachbarschaftsoase
George-Washington-Straße 184
68309 Mannheim / Franklin

Opening Hours:

Mon, Wed, Fri from 14-18 h
Tue, Thu from 10.30-18 h
Sa from 10-13 h

Interested in joining MVV Energie as an employee?
Please find our current job opportunities in our "Bewerber" section
(German only).

Send us a message

Service-Hotline: 
0621 / 3770 7777
For questions concerning moving home, tariffs, invoices etc.

Emergency Hotline:
0800 / 290 1000
Available 24/7, for technical incidents (smell of natural gas, power cut…)

Hotline for Professionals: 
+49 (0) 621 290 3131
Technical advice concerning electricity, natural gas, water, district heating etc.

Telephone exchange:
+49 (0) 621 / 290 0

 

Postal Adress
MVV Energie AG
Luisenring 49
68159 Mannheim
gewerbekunden@remove-this.mvv.de

 

Customer Service Centers:

MVV E.forum
Luisenring 49
68159 Mannheim

Opening Hours:

Mon, Tue, Thu, Fri from 8-18 h
Wed from 8-12 h and from 14-18 h


The self-service area in the MVV E.forum including automatic pay stations:
Mo-Sa from 6.30-22 h

MVV Nachbarschaftsoase
George-Washington-Straße 184
68309 Mannheim / Franklin

Opening Hours:

Mon, Wed, Fri from 14-18 h
Tue, Thu from 10.30-18 h
Sa from 10-13 h

Interested in joining MVV Energie as an employee?
Please find our current job opportunities in our "Bewerber" section
(German only).

Send us a message

Emergency Hotline:
0800 / 290 1000
Available 24/7, for technical incidents (smell of natural gas, power cut…)

Send us a message

MVV Energie
Communications and brand
Head: Sebastian Ackermann
+49 (0) 621 / 290 3413

 

Telephone exchange:
+49 (0) 621 / 290 0

 

Postal Adress
MVV Energie AG
Luisenring 49
68159 Mannheim

 

Send us a message

E-Mail: ir@remove-this.mvv.de
Phone: +49 (0) 621 / 290 3708
Phone: +49 (0) 621 / 290 3075

Telephone exchange:
+49 (0) 621 / 290 0

 

Postal Adress
MVV Energie AG
Luisenring 49
68159 Mannheim

MVV AG
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