to report misconduct and violations of the law

Strict compliance with legal requirements is an indispensable component of MVV’s corporate culture.

Particularly in especially sensitive areas, such as anticorruption measures / integrity of business operations, cartel law and adherence to labour and environmental standards, any misconduct even on the part of one single individual can significantly harm the company.

In order to be able to detect potential misconduct and legal violations as quickly as possible and prevent them at an early stage, we provide you with our whistleblower hotline here. All notifications of violations or suspected cases can also be reported anonymously at any time.

The protection of a whistleblower is our top priority

We are committed to protecting whistleblowers from being discriminated against or punished as a result of making a report and to not tolerate retaliation / reprisals and to pursue them consistently.

We also grant all whistleblowers confidentiality and assure them of the impartiality of the recipient of their whistleblowing. If you would like to remain anonymous when reporting, we recommend using our online reporting portal Osapiens.

With the Whistleblower Hotline provided by us, we ensure that all legal requirements for the protection of whistleblowers are implemented and respected.

Contact for Whistleblower

Compliance Officer MVV
Eva Hofmann-Rösch

T: +49 621 290 1094
M: +49 170 571 1159

online reporting portal


External confidence lawyer
Dr. Laura Borgel

T: + 49 69 770 196 78


Procedure of indications and notes of possible misconduct

Data Protection Information

Tasks of the confidence lawyer

As the confidence lawyer for MVV, Dr. Borgel acts as the contact partner for internal and external informants, particularly with regard to cases of suspected corruption and other criminal actions or gross infringements of legal requirements. The confidence lawyer is bound by the oath of professional secrecy, as are all of the employees at the law firm. The confidence lawyer only passes on the information received to MVV if the informant has explicitly consented to such step.

The confidence lawyer is also available to MVV’s employees to answer questions concerning the correct conduct in accordance with the relevant regulations for specific incidents or cases of suspected misconduct when the employees wish such enquiries to be dealt with confidentially. If desired, informants and employees who approach the confidence lawyer with tip-offs or questions may remain anonymous.

The tasks performed by the confidence lawyer are limited to accepting tip-offs relating to corruption, criminal actions or offences of material significance. The confidence lawyer cannot act as a general complaints office, but only as a specific channel for obtaining information about suspected cases of corruption or other infringements of legal requirements.

The confidence lawyer is not able to accept general customer complaints.

The confidence lawyer acts on behalf of MVV. She may never provide an informant with legal advice that runs contrary to the company’s interests. She is nevertheless commissioned by the company to provide informants with information about company-internal measures initiated on the basis of the information provided.

Further Information

Reference to the external reporting offices of the German Federal Government

The Federal Government of Germany made three external reporting offices available when the German Hinweisgeberschutzgesetz (HinschG) came into force:

- In principle, the external Federal Office of Justice is responsible BfJ - Homepage (bundesjustizamt.de) (Section 19 HinSchG).

- For information concerning issues of financial services supervision or insurance companies, the BaFin is the correct external whistleblowing office BaFin - Contact Point for Whistleblowers (section 21 HinSchG).

- Information on cartel law issues could be sent to the whistleblower unit of the Federal Cartel Office Bundeskartellamt - Whistle-blower (Section 22 HinSchG).

More, for example for the processing of notices and messages can be found in our
Procedure for indications and notes for possible misconduct and our
Data Protection Information for the use of the MVV Whistleblower Hotline.

Thank you for your support!

Sustainability Report Financial Year 2023

Published on 23th February 2024

Additional Data / KPI for Sustainability Report 2023 FY (in German)