Service-Hotline:
0800 / 688 2255For questions concerning moving home, tariffs, invoices etc.
Emergency Hotline:
0800 / 290 1000Available 24/7, for technical incidents
(smell of natural gas, power cut…)
Hotline for Professionals:
01805 / 290 555Technical advice concerning electricity, natural
gas, water, district heating etc.
Telephone exchange:
+49 (0) 621 / 290 0
Postal Adress
MVV Energie AG
Luisenring 49
68159 Mannheim
kontakt@remove-this.mvv.de
MVV E.forum (Customer Service Center)
Luisenring 49
Opening Hours:
Mo, Di, Do, Fr: 8–18, Mi 8–12 and 14-18
Due to the current situation (corona virus), the MVV E.forum will remain closed for the time being starting Wednesday, 18 March 2020.
The Self-Service-Office remains open:
Mo–Sa 6.30–22
Interested in joining MVV Energie as an employee?
Please find our current job opportunities in our "Bewerber" section
(German only).
