Service-Hotline:
0621 / 3770 5555For questions concerning moving home, tariffs, invoices etc.
Emergency Hotline:
0800 / 290 1000Available 24/7, for technical incidents
(smell of natural gas, power cut…)
Hotline for Professionals:
01805 / 290 555Technical advice concerning electricity, natural
gas, water, district heating etc.
Telephone exchange:
+49 (0) 621 / 290 0
Postal Adress
MVV Energie AG
Luisenring 49
68159 Mannheim
kontakt@remove-this.mvv.de
Customer Service Centers:
MVV E.forum
Luisenring 49
68159 Mannheim
Opening Hours:
temporarily closed from 16 December 2020
The self-service area in the MVV E.forum including automatic pay stations remains open with adjusted opening hours:
Monday to Saturday from 6:30 a.m. - 8 p.m.
MVV Nachbarschaftsoase
George-Washington-Straße 184
68309 Mannheim / Franklin
Self-Service-Office:
temporarily closed from 16 December 2020
Interested in joining MVV Energie as an employee?
Please find our current job opportunities in our "Bewerber" section
(German only).
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