Liability and copyright

MVV Energie AG

The following disclosures are applicable for all companies of the MVV Energie Group.

No offer of or recommendation to buy or sell shares in MVV Energie AG

This website has been compiled by the MVV Energie Group exclusively for information purposes. It does not represent any offer to buy or sell shares in MVV Energie AG, any recommendation in this respect, or any solicitation to submit corresponding bids. It should not be used as the basis for any investment decision. The shares in MVV Energie AG are not registered in the United States of America and may not be offered or sold in the United States of America or to citizens of the United States of America unless they were previously registered in accordance with the laws of the United States of America or are exempted from such registration requirement.

Disclaimer

All information included on our website has been carefully compiled. However, it has not been subject to review by any independent third party. We can therefore offer no guarantee that the information is complete or accurate. The information on this website does not constitute any guarantee, assurance or other warranty. We reserve the right to amend, supplement or delete the information on our website at any time.

In addition to the key figures included in our annual financial statements, our website may also include further key financial figures. These key figures are to be seen as supplementing, but not substituting for the information contained in our annual financial statements. Other companies may work with other definitions of these key figures.

Except in cases of intent, we are not liable for any direct or indirect damages, including loss of earnings, resulting from use of the information provided on this website.

Online dispute resolution

Consumers wishing to submit a complaint about an online purchase or service agreement have the option of receiving free assistance via an online dispute resolution platform (ODR Platform) offered by the European Union. This platform also provides information about consumer complaint arbitration bodies in the European Union. The ODR Platform can be accessed via the following link: http://ec.europa.eu/consumers/odr/

Should you have any questions about online dispute resolution, please send an e-mail to: kontakt@mvv.de

Complaints:

If you ever have reason to make a complaint, then please always start by contacting our Customer Service. You can only turn to an arbitration body (Schlichtungsstelle) if you are not satisfied with our response.

If the complaint relates to your electricity or gas supply agreement, please contact: Schlichtungsstelle Energie e.V., Friedrichstrasse 133, 10117 Berlin, tel. 030 27 57 240-0, Fax: 030 27 57 240-69,
internet: www.schlichtungsstelle-energie.de
e-mail: info@schlichtungsstelle-energie.de.
Our company is obliged to participate in the arbitration proceedings initiated by this organisation.

Disputes arising with consumer agreements for district heating, water or energy services which cannot be resolved amicably between the contractual parties have to be clarified in normal legal proceedings. MVV Energie does not participate in dispute settlement proceedings.

Forward-looking statements

Our website also includes statements concerning future developments (“forward-looking statements”) that are based on currently available information, planning, assessments and forecasts of the MVV Energie Group. These forward-looking statements relate in particular, but by no means exclusively, to assessments concerning sales, annual net income, earnings per share, dividends and plans and targets for future developments. This kind of forward-looking statement may in particular include the words “expect”, “can”, “will”, “should”, “intend”, “estimate” or other such words. These forward-looking statements are subject to risks and uncertainties and cannot be controlled or precisely forecast by us. Numerous factors may lead actual results to deviate substantially from the developments expected or forecast. These factors include changes in market circumstances or the political and legal framework, fluctuations in exchange rates, interest rates, prices, increased competition or sales-related risks, changes in the prices or availability of commodities, or risks in connection with energy trading (e.g. the risk of losses being incurred due to unexpected, extreme fluctuations in prices and credit risks).

We can therefore offer no guarantee or assume any liability that the forward-looking statements will actually prove to be complete, accurate or precise or that the expected or forecast developments will actually materialise in future.

We do not intend to update these forward-looking statements and assume no liability to do so.

Copyright

The contents of our website are protected by copyright. Any circulation of information or data, and in particular any use of texts, sections of texts or image material apart from press releases and the press archive, requires our prior consent.

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